Technical Support and Customer Service
Phone: +1(312) 239-3599
Address: K9Sky, Inc. 55 E Jackson Blvd. Suite 1005 Chicago, IL 60604
Fax: (813) 987-2075
Support Hours: Mon-Fri 08:30 AM – 05:30 PM CST
Customer Service Hours: Mon-Fri 09:00 AM – 05:00 PM CST
Live telephone operators are available only during customer services hours. Outside customer service hours please use our Customer Service center to request technical support. When creating technical support requests you will be able to specify if you wish to be contacted by phone or email.
Thanksgiving Day (fourth Thursday in November) and the following day New Year’s Eve and New Year’s Day
Technical Support: Available from 00:00 AM – 05:00 PM CST for major emergencies only.
Customer Service: Closed for holidays